Job Description

Overview

The Project Coordinator (PC) is responsible for the day-to-day running of the project. They act as the point of contact for Project Associates (PAs) and crowd resources. The Project Coordinator communicates project details and addresses project issues on a resource level. Entry-level position.

Duties and Responsibilities

Does not directly manage internal resources.
Compiles reports on daily production.
Responsible for compiling timekeeping records for project level.
Follows and helps to update Lean documentation.
Communicates project details and training with PAs and crowd resources.
Addresses project issues on a resource level.
Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
Respond to ambiguities/changes/updates from PM(s) and/or SPM(s) in a timely manner.
Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency.
Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners.
Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project.
Additional duties as required.

Requirements

College/University degree.
Basic familiarity with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
General knowledge of online communication.
Fluent in English and/or Spanish
Willingness to work overtime if necessary.
Remote, office, or hybrid work environment depending on specific position.
Ability to follow directions and perform time bound tasks accurately and efficiently.
Ability to perform repetitive tasks without degradation in quality.
Detail-oriented problem-solving mindset.
Organized and focused enough to work independently as a role player within a team environment.

Location: San Antonio, TX

Employment Type: Full-Time

Benefits:

Comprehensive healthcare, dental, and vision coverage
401k plan
Paid time off (PTO)
And more!

Job Tags

Full time, Shift work,

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