Job Description

Benefits: Monthly car allowance PTO (sick, personal, vacation) UNCAPPED COMMISSION for unlimited earning potential Medical, dental, vision Taxes & Benefits Car allowance Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Entrepreneur Magazine’s #1 fastest growing franchise brand, Stratus Building Solutions, seeks a versatile Franchise Business Consultant (Operations Manager/Franchise Developer) for our rapidly expanding and innovative green building services company. At Stratus, we apply professional methodologies to revolutionize the industry, addressing critical challenges faced by commercial facilities and property managers. Our ideal candidate is someone who grasps the potential of dynamic growth opportunities and excels at mentoring, coaching, motivating, and executing our program.

COMPENSATION

Total compensation range of $67,000 to $95,000 per year Base salary range from $40,000 - $66,000 Commissions range from $5,000 to $20,000 UNCAPPED COMMISSION for unlimited earning potential

JOB DESCRIPTION

As a Franchise Business Consultant (FBC) for the #1 commercial cleaning company in the US, your primary goal will be to develop relationships with our Franchise Owners as well as our clients. With extensive training, strong support, and opportunities for growth, the FBC develops the skills to coach and develop our Franchisees into successful business owners. RESPONSIBILITIES (including but not limited to)

• Cultivate relationships with both Stratus clientele and franchisees.
• Address and resolve client complaints.
• Conduct quality audits to maintain high service standards.
• Facilitate the startup of services for new clients.
• Manage transfers of service between franchisees.
• Quote and sell one-time services to existing clients.
• Train new franchisees.
• Conduct quarterly meetings with franchisees.
• Build and maintain consultative relationships with key clients, industry partners, and stakeholders to foster long-term business partnerships.
• Stay up to date on industry and market trends, competitive landscapes, and emerging technologies to identify innovative business opportunities.
• Collaborate with internal teams to learn about the client's needs, position Stratus’s comprehensive solutions, and deliver a seamless transition of trust with the operational partner – the Franchise Owner.
• Be a part of a culture that values innovation, agility, and teamwork.
• Some nights and weekends based on need for account transfers and training of franchisees.
• Little to no overnight travel required.

QUALIFICATIONS

● Must possess the following: Valid driver’s license HS diploma or GED

• Preferred, but not required, experience in janitorial, floor care, and carpet knowledge.
• Proficiency in multitasking with follow-through on tasks to completion.
• Preferred, but not required, bilingual proficiency (Spanish/English).
• Ability to efficiently resolve a diverse range of customer issues.
• Proven leadership skills.
• Desire to 'coach' and build teams.
• Computer literacy, including internet navigation and proficiency in Google Workspace.
• HubSpot and LinkedIn familiarity is a plus.
• Reliability and strong work ethic.
• Excellent Customer Service skills.
• Effective communication abilities with people from various backgrounds.
• Sales experience is a plus.
• Experience in multiunit, multilocation, restaurant service, or franchising is a plus.

If you're ready to contribute to a Top-25 US Franchise within a $200 billion industry, we invite you to apply. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Stratus Building Solutions Corporate. Stratus Building Solutions of Richmond

Job Tags

Flexible hours, Weekend work,

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