Job Description

*YOU MUST* have a CURRENT State of Illinois PERC Card License in good standing to Apply to this Position.

Enjoy live music, sports, and special events? Andy Frain Services is currently hiring PERC Card Licensed Event Security for our Sports & Entertainment office in Chicago. This is a GREAT part time or secondary job – it’s an event-based schedule, so you can schedule yourself to work when you are able! 

JOB SUMMARY:

Support our stadium, arena, convention center, and theatre clients in their security needs and be an integral part of the facility’s needs by observing and reporting activities and incidents, as well as providing security and safety to both the venue’s property and personnel. Event Security must possess and maintain professional image and help make our clients’ venues places where fans can have an unforgettable and safe experience.

RESPONSIBILITIES:

Duties may vary depending on event, staff size, organizational structure and/or geographical location. Reasonable accommodations may be made to allow for certain ADA requirements. Other duties not listed below may also be assigned.

• Be on time and report to post in full uniform.
• Delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee’s Job!
• Maintain a working knowledge of all emergency policies, procedures, and regulations. Respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
• Post orders may include wanding, metal detectors, bag search, pat downs, or other tasks as needed.
• Be diligent and vigilant in safety awareness.
• Know and understand post orders, revisions, and daily event needs. Know your chain of command.
• Responsibilities are not limited to these listed and may be expanded upon at any time at the request of the client.

MINIMUM QUALIFICATIONS:

• CURRENT State of Illinois PERC Card License in good standing
• 18 years of age or older
• High School Diploma and/or equivalent (GED).
• Must be willing to submit to a background check and drug screening (where required) – any offer of employment is conditioned upon the successful completion of a background investigation.
• Minimum 6 months prior experience in security, loss prevention, and life safety.

SKILLS AND ABILITIES:

• A security officer is to be honest, alert, and well-disciplined as the custodians of employee and customer property and safety.
• Strong customer service skills, exemplifying Andy Frain Services Mission Statement – “Customer Service is Every Employee’s Job.”
• Ability to facilitate progressive change, follow directions, work as part of a team and get along with other employees.
• Work with a sense of urgency.
• Clear and effective oral and written communication skills.

PHYSICAL REQUIREMENTS:

In general, the following physical demands are representative of those that must be met by a Security Officer to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow for certain ADA requirements.

• Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or other customers.
• Pushing/pulling/carrying/lifting may include up to 50 lbs.
• Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
• Ability to twist, turn, bend, stand, climb stairs and walk as required to perform the duties associated with functioning as a security officer.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

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